Reference

Legal Terms and Platform Access

We operate this platform for eligible regions where local law permits online gaming. Your access depends on your jurisdiction and the regulations that apply to you, not on any guarantee we make about legal status.

Jurisdiction-dependent accessAccount verification requiredSupport in English for BangladeshLive casino and slots
93ok Legal Terms and Platform Access
POLICY CONTACT

Reach Us About Legal or Account Questions

If you need to clarify how these terms apply to your account, request account closure, or ask about data handling, our support channels are open. We respond to legal and policy questions in English for Bangladesh users through live chat and email.

Live Chat Open the chat widget in your account dashboard to speak with a support agent in real time. Best for urgent account or payment questions that need immediate answers.
Email Support Send your question to the support email listed in your account settings. We respond to legal, data and account-closure requests within two business days with confirmation or next steps.
Account Settings Review your verification status, payment history and active sessions from the account page. You can also request data export or account deletion directly through the settings panel.
DATA HANDLING

How We Manage Your Account and Information

We collect and store the data needed to verify your identity, process payments and maintain your account security. This includes your name, contact details, payment information and device data. We keep this information as long as your account is active and for a retention period afterward to meet legal obligations. You can request a copy of your data or ask us to delete it by contacting support.

Data Collection We gather account details, payment records and device information to verify identity and prevent fraud. This data is stored securely and shared only with payment processors and verification partners as needed.
Cookies and Tracking We use cookies to keep you logged in, remember your preferences and analyze how you use the platform. You can disable non-essential cookies in your browser settings without losing core account functions.
Account Security Your account is protected by password and optional two-factor authentication. We log every login and payment action so you can review activity in your account history and spot anything unusual.
Retention and Deletion We retain your data for as long as your account is open plus a period required by law for financial records. Request deletion through account settings; we will confirm once the process is complete.

Legal and Account Access Questions

We operate in regions where local law permits online gaming. Whether you may legally use this service depends on the regulations in your location, not on any statement we make. You are responsible for confirming that access is lawful where you are.

If we determine that your location is restricted, we will close your account and return any deposited funds. We verify location during the account-opening process and may request additional proof if needed.

Log in to your account, open the settings panel and select the data-export or account-deletion option. We will confirm your request and complete the process within the timeframe stated in our data-retention policy.

Payment methods are available based on the region your account is verified for. If you open an account from Bangladesh and verify it with local documents, bKash, Nagad and Rocket will appear in your deposit options.

Contact our support team through live chat or email with your account details and the decision you are questioning. We will review your case and respond with an explanation or resolution within two business days.

We may update these terms if local law changes or if we adjust our service. When we make material changes, we will post a notice on this page and send an email to your registered address.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.